Applicable to Special Offers:

The salon reserves the right to withdraw any promotional offer at any time.

Gift vouchers are non redeemable.

Our Refund Policy:

Please choose carefully. We don’t normally give refunds if you simply change your mind or make a wrong decision.

You can choose between a refund, exchange or credit note where goods/products are faulty, wrongly described, different from a sample shown to you.

Treatment packages are non refundable, non transferable and non exchangeable.

Please retain your receipt for proof of purchase.’

Cancellation policy:

A minimum of 24 hours’ notice is required to cancel or change an appointment; otherwise a 50% charge may be implemented. Appointment missed will be charged at full price.