Privacy Policy
This Privacy Policy sets out how we, Transformations Beauty, obtain, store and use your personal information.
By using our website, https://transformclinic.co.uk, you agree to the use and treatment of your personal information in accordance with this Privacy Policy.
How we collect or obtain personal information about you
We collect personal information when you provide it to us:
- when you fill in a form on our website
- when you contact us by phone, email or in writing
- when you use post or react to our social media channels
- when you order goods or services from us
Where permitted by law we may also receive information about you from third parties such as affiliates, business partners, credit and fraud checking services as well as third parties with whom we have had no prior contact.
How we collect anonymous information about your behavior
We indirectly collect anonymous information about you to get a general idea of how our website is performing, this information is not linked directly to you but third party services outside of our control may use this to profile your activities and provide relevant advertising in other platforms. This may occur at any time while you are browsing our website.
Cookies
Cookies are small packets of information stored on your device used to keep a record of your history while using a particular website. This could be used to tailor page content to your past behaviour, to keep hold of information that lets us know if you’ve logged in, or to let us know what items you’ve added to a shopping cart. The cookies under our control are only visible to you and to our website.
While you are free to disable cookies on your browser, doing so may impact the functionality of this and other websites you visit and as such is not recommended.
Third Party Cookies
We use other services to help us to deliver our website, and they may also store cookies on your device to display personalised content or to gather statistics while you are visiting our
website. We’ll list those in detail and give a brief overview of why and how we use them below.
Contact Forms
Information you submit to us on a contact form will be sent by email to our staff, and will remain stored on the website or within backups for a maximum of 60 days just in case the email doesn’t get to us. If we intend to retain information for marketing purposes we’ll ask you first and give details on the form.
User Accounts and Registration
You can register and create a user account on our website. We will store your email address on our server and use an encrypted password or token to uniquely identify you and provide you with additional services. While you are logged in to our site, we can uniquely identify your activity, but will not act on it without explicit consent. If you wish to completely remove your account, please contact us.
User Submitted Comments & Reviews
You can submit comments on our content if you want to. Normal visitors will be able to read anything that you post, and the name under which you have submitted the comment. You may use a pseudonym if you prefer to remain anonymous. We may ask for your email address to verify but we will never make this public.
Third-Party Services We May Share Data With
Third Party Analysis Tools
We use the following third party services to track and monitor visitor flows and behaviour.
Google Analytics
Google analytics provides us with detailed web statistics and real time monitoring to help us measure the performance of our web site. Google’s privacy policy is available in full at https://www.google.com/policies/privacy/
Facebook Pixel
Facebook Pixel is a piece of code placed on our website which helps us to track the performance of social media advertising from Facebook. You can review facebook’s privacy policy at https://www.facebook.com/privacy/explanation
Social Media Services
Some pages of our web site may connect with the following social media services. These may use third party cookies to connect with your own account to provide personalised content.
We use functionality from Facebook to display personalized content, or to allow you to share content with your friends. We do not have any direct access to information relating to your facebook account. For detail on Facebook’s privacy policy please visit https://www.facebook.com/privacy/explanation
We use functionality from Twitter to display personalized content or to allow you to share content with your followers. For detail on Twitter’s privacy policy please visit https://twitter.com/en/privacy
We use functionality from Instagram to display personalized content, or to allow you to share content with your friends. We do not have any direct access to information relating to your Instagram account. For detail on Instagram’s privacy policy please visit https://help.instagram.com/519522125107875?helpref=page_content
YouTube
YouTube provides embedded video content within the site and may record anonymous information about your visit. Google’s privacy policy is available in full at https://www.google.com/policies/privacy/
Advertising and Marketing Services
We use the following services to help us to direct traffic towards our site or to display relevant personalised advertising on our site.
Google Adwords
We display advertising supplied by the Google AdWords system on our site and/or use Google AdWords to drive visitors to our site. We may make use of information from this to track the success of our advertising campaigns. Google’s privacy policy is available in full at https://www.google.com/policies/privacy/
Ecommerce Facilities and Payment Services
This site can accept payment for goods or services and does so using only third party payment gateways. Payment credentials such as credit card numbers and bank account details are never provided directly to us.
When making a payment we are required to store your personal information for financial purposes but it will not be used for marketing purposes unless you explicitly provide consent.
Paypal
Paypal provides payment services either by using an account or by acting as an intermediary for payment card details. Paypals privacy policy is available in full at https://www.paypal.com/ee/webapps/mpp/ua/privacy-full
Worldpay
Worldpay act as an intermediary for payment card details. Worldpay’s privacy policy is available in full at https://www.worldpay.com/uk/privacy-policy
Other Services
Phorest Salon Software
Online bookings are carried out via Phorest.com. Their privacy policy is available at https://www.phorest.com/privacy/
Email Communication Services
We use the following third party services to send email, so they will indirectly have access to a portion of your activity and some of your personal details. Once an email leaves systems we use directly, it may be routed through any number of others systems.
MailGun
Mailgun provides a means for our web site to send email to staff and visitors, as such information will be passed through their services. Email content is retained for logging purposes for a short time. Mailgun’s privacy policy can be reviewed in full at https://www.mailgun.com/privacy-policy
MailChimp
We use mailchimp to maintain our mailing lists and to send promotional material. Mailchimp’s privacy policy can be found at https://mailchimp.com/legal/privacy/
Our Details
Our company name is Transformations Beauty and we operate from 55A, West Street, Horsham RH12 1PL. You can contact us directly via this web site, via email at info@transformclinic.co.ukor via telephone on 01403 241390.
Questions or Complaints
If you have any questions or complaints about how we’re using your data, please contact us through the channels listed above.