Before Your Appointment
All clients must complete an online consultation form that includes COVID-19 questionnaires before arriving for your appointment as part of our updated pre-screening risk assessment and treatment consent.
We ask that you do not attend your appointment if you present any COVID symptoms, or have had contact with someone with COVID symptoms within 14 days of your scheduled appointment. Please notify us in advance if this is the case. We may be able to offer you an alternative appointment post any requirements to self-isolate.
Arriving for Your Appointment
For safety purposes. we ask that you
- arrive on time for your appointment to minimise people in the clinic
- wear a face mask when entering the clinic
- sanitise your hands at one of our sanitise stations provided in the clinic.
- arrive alone for your appointment and where possible, with minimal personal effects (handbags, scarfs, coasts, jewellery, shopping etc).
- maintain social distancing in the clinic.
Please note that magazines and refreshments will not be available at this time.
Our toilet facilities will only be used in the case of emergency and must be wiped down before and after use.
Our Consent Procedure has been adapted. Consent will be via an online consultation form that will be sent to you prior to your appointment when possible.
Payment and In-Clinic Purchases
In Clinic, please use contactless payment facilities whenever possible. If you don’t have contactless, we can also take payments over the phone. Unfortunately, during this period of high risk, we cannot take cash.
Your next appointment will be booked and confirmed via text or email so it is essential that we have your correct contact details.
Each room is surgically cleaned after every patient – as are the toilet facilities if used in an emergency. Please rest assured that the entire clinic is cleaned with surgical sanitising fluid every evening and further sanitised with UV light to kill bacteria on surfaces and in the air.